{"meta":{"source":"Pension Fund Regulatory and Development Authority","product":"Category-wise Query/Grievance Reported","sourceTable":"A16","sourceUrl":"https://www.pfrda.org.in/documents/33652/202494/A16_category_wise_query_grievance_received.xlsx?v=1.107","sourceSha256":"2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8","sourceSheet":"Formatted Report","base":"as published","frequency":"annual","unit":"count","geo":"IND","vintage":null,"vintageStatus":"unknown","vintageNote":"The workbook does not publish a data revision timestamp. Source version parameters and capture dates do not establish revision dates.","archiveCapturedDate":"2026-10-13","latestPeriod":"2024-04-01","valueType":"annual_activity","note":"","cataloguePeriod":"Period: FY 2015-16 to FY 2024-25","dimensions":["grievance_category","measure"],"cut":"grievance category","periodLabels":{"2009-04-01":"FY 2009-10","2010-04-01":"FY 2010-11","2011-04-01":"FY 2011-12","2012-04-01":"FY 2012-13","2013-04-01":"FY 2013-14","2014-04-01":"FY 2014-15","2015-04-01":"FY 2015-16","2016-04-01":"FY 2016-17","2017-04-01":"FY 2017-18","2018-04-01":"FY 2018-19","2019-04-01":"FY 2019-20","2020-04-01":"FY 2020-21","2021-04-01":"FY 2021-22","2022-04-01":"FY 2022-23","2023-04-01":"FY 2023-24","2024-04-01":"FY 2024-25"},"dossier":"pensions"},"dates":["2009-04-01","2010-04-01","2011-04-01","2012-04-01","2013-04-01","2014-04-01","2015-04-01","2016-04-01","2017-04-01","2018-04-01","2019-04-01","2020-04-01","2021-04-01","2022-04-01","2023-04-01","2024-04-01"],"series":{"account_unfreeze_related_651f2e94":{"name":"account_unfreeze_related_651f2e94","label":"Account Unfreeze Related","dimensions":["Account Unfreeze Related"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,1326],"sourceCells":["B3","C3","D3","E3","F3","G3","H3","I3","J3","K3","L3","M3","N3","O3","P3","Q3"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Account Unfreeze Related","dims":{"grievance_category":"Account Unfreeze Related","measure":"Category-wise Query/Grievance Reported"}},"against_nps_trust_0304d4d7":{"name":"against_nps_trust_0304d4d7","label":"Against NPS Trust","dimensions":["Against NPS Trust"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,2,103,391,587,1067,938,1051,743,998,1216],"sourceCells":["B4","C4","D4","E4","F4","G4","H4","I4","J4","K4","L4","M4","N4","O4","P4","Q4"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Against NPS Trust","dims":{"grievance_category":"Against NPS Trust","measure":"Category-wise Query/Grievance Reported"}},"contribution_amount_not_reflected_in_account_408c98d6":{"name":"contribution_amount_not_reflected_in_account_408c98d6","label":"Contribution amount not reflected in account","dimensions":["Contribution amount not reflected in account"],"unit":"count","color":"#2E4BD8","data":[586,3174,2966,1516,1535,5256,6733,9744,18919,16959,19294,44433,49414,45687,41568,40745],"sourceCells":["B5","C5","D5","E5","F5","G5","H5","I5","J5","K5","L5","M5","N5","O5","P5","Q5"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Contribution amount not reflected in account","dims":{"grievance_category":"Contribution amount not reflected in account","measure":"Category-wise Query/Grievance Reported"}},"death_withdrawal_not_initiated_not_authorised_amount_not_received_cb7f03c1":{"name":"death_withdrawal_not_initiated_not_authorised_amount_not_received_cb7f03c1","label":"Death withdrawal not initiated/ not authorised/ amount not received","dimensions":["Death withdrawal not initiated/ not authorised/ amount not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,null,null,null,9,139,219,408,284,313,373],"sourceCells":["B6","C6","D6","E6","F6","G6","H6","I6","J6","K6","L6","M6","N6","O6","P6","Q6"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Death withdrawal not initiated/ not authorised/ amount not received","dims":{"grievance_category":"Death withdrawal not initiated/ not authorised/ amount not received","measure":"Category-wise Query/Grievance Reported"}},"delays_in_issuance_of_pran_cards_a492602c":{"name":"delays_in_issuance_of_pran_cards_a492602c","label":"Delays in Issuance of PRAN Cards","dimensions":["Delays in Issuance of PRAN Cards"],"unit":"count","color":"#2E4BD8","data":[31,130,57,13,99,54,32,98,852,1628,4704,6227,5057,1112,1029,1182],"sourceCells":["B7","C7","D7","E7","F7","G7","H7","I7","J7","K7","L7","M7","N7","O7","P7","Q7"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Delays in Issuance of PRAN Cards","dims":{"grievance_category":"Delays in Issuance of PRAN Cards","measure":"Category-wise Query/Grievance Reported"}},"delays_in_uploading_of_contribution_amounts_0624f45c":{"name":"delays_in_uploading_of_contribution_amounts_0624f45c","label":"Delays in Uploading of Contribution Amounts","dimensions":["Delays in Uploading of Contribution Amounts"],"unit":"count","color":"#2E4BD8","data":[33,83,60,4,7,null,352,3164,5200,4987,4868,6308,6225,7034,6957,6313],"sourceCells":["B8","C8","D8","E8","F8","G8","H8","I8","J8","K8","L8","M8","N8","O8","P8","Q8"],"gaps":["2014-04-01"],"gapsNote":"The source workbook prints a dash or no numeric value. No zero is inferred.","fullSourceLabel":"Category-wise Query/Grievance Reported — Delays in Uploading of Contribution Amounts","dims":{"grievance_category":"Delays in Uploading of Contribution Amounts","measure":"Category-wise Query/Grievance Reported"}},"email_sms_alerts_not_received_d08b0001":{"name":"email_sms_alerts_not_received_d08b0001","label":"Email/SMS alerts not received","dimensions":["Email/SMS alerts not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,177,2561,6007,3078,2217,2563,2916,2703,2418,3208],"sourceCells":["B9","C9","D9","E9","F9","G9","H9","I9","J9","K9","L9","M9","N9","O9","P9","Q9"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Email/SMS alerts not received","dims":{"grievance_category":"Email/SMS alerts not received","measure":"Category-wise Query/Grievance Reported"}},"exit_not_initiated_not_authorised_amount_not_received_f3b63f0c":{"name":"exit_not_initiated_not_authorised_amount_not_received_f3b63f0c","label":"Exit not initiated / not authorised / amount not received","dimensions":["Exit not initiated / not authorised / amount not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,null,null,null,52,1275,1791,2225,5863,8468,6944],"sourceCells":["B10","C10","D10","E10","F10","G10","H10","I10","J10","K10","L10","M10","N10","O10","P10","Q10"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Exit not initiated / not authorised / amount not received","dims":{"grievance_category":"Exit not initiated / not authorised / amount not received","measure":"Category-wise Query/Grievance Reported"}},"general_query_enquiry_881a1156":{"name":"general_query_enquiry_881a1156","label":"General query/Enquiry","dimensions":["General query/Enquiry"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,1616,26690,52829,48110,55064,71366,66860,55340,60440,128961],"sourceCells":["B11","C11","D11","E11","F11","G11","H11","I11","J11","K11","L11","M11","N11","O11","P11","Q11"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — General query/Enquiry","dims":{"grievance_category":"General query/Enquiry","measure":"Category-wise Query/Grievance Reported"}},"grievance_of_bank_against_pao_pop_sp_cra_0e441063":{"name":"grievance_of_bank_against_pao_pop_sp_cra_0e441063","label":"Grievance of BANK against PAO/POP-SP/CRA","dimensions":["Grievance of BANK against PAO/POP-SP/CRA"],"unit":"count","color":"#2E4BD8","data":[176,500,485,1,null,null,null,null,null,null,null,null,null,null,null,null],"sourceCells":["B12","C12","D12","E12","F12","G12","H12","I12","J12","K12","L12","M12","N12","O12","P12","Q12"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Grievance of BANK against PAO/POP-SP/CRA","dims":{"grievance_category":"Grievance of BANK against PAO/POP-SP/CRA","measure":"Category-wise Query/Grievance Reported"}},"i_pin_t_pin_related_a6003a47":{"name":"i_pin_t_pin_related_a6003a47","label":"I-PIN, T-PIN Related","dimensions":["I-PIN, T-PIN Related"],"unit":"count","color":"#2E4BD8","data":[34,129,57,46,40,69,248,6716,8532,3522,1613,2762,3532,3028,3602,3785],"sourceCells":["B13","C13","D13","E13","F13","G13","H13","I13","J13","K13","L13","M13","N13","O13","P13","Q13"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — I-PIN, T-PIN Related","dims":{"grievance_category":"I-PIN, T-PIN Related","measure":"Category-wise Query/Grievance Reported"}},"incorrect_contribution_amount_reflected_979dae16":{"name":"incorrect_contribution_amount_reflected_979dae16","label":"Incorrect Contribution Amount Reflected","dimensions":["Incorrect Contribution Amount Reflected"],"unit":"count","color":"#2E4BD8","data":[108,547,452,187,215,540,606,1102,1835,1567,1969,2445,3046,3548,2583,2437],"sourceCells":["B14","C14","D14","E14","F14","G14","H14","I14","J14","K14","L14","M14","N14","O14","P14","Q14"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Incorrect Contribution Amount Reflected","dims":{"grievance_category":"Incorrect Contribution Amount Reflected","measure":"Category-wise Query/Grievance Reported"}},"incorrect_processing_of_subscriber_details_94c9afc2":{"name":"incorrect_processing_of_subscriber_details_94c9afc2","label":"Incorrect Processing of Subscriber Details","dimensions":["Incorrect Processing of Subscriber Details"],"unit":"count","color":"#2E4BD8","data":[1152,4494,5522,4315,5275,11428,6845,7838,12364,6450,5348,5047,5729,5521,6688,10406],"sourceCells":["B15","C15","D15","E15","F15","G15","H15","I15","J15","K15","L15","M15","N15","O15","P15","Q15"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Incorrect Processing of Subscriber Details","dims":{"grievance_category":"Incorrect Processing of Subscriber Details","measure":"Category-wise Query/Grievance Reported"}},"not_processed_delay_in_processing_subscriber_changes_request_ca2ee676":{"name":"not_processed_delay_in_processing_subscriber_changes_request_ca2ee676","label":"Not Processed/Delay in Processing Subscriber Changes Request","dimensions":["Not Processed/Delay in Processing Subscriber Changes Request"],"unit":"count","color":"#2E4BD8","data":[230,1300,1478,907,1033,3605,2834,2045,9872,7510,7084,10145,12961,14830,12230,16372],"sourceCells":["B16","C16","D16","E16","F16","G16","H16","I16","J16","K16","L16","M16","N16","O16","P16","Q16"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Not Processed/Delay in Processing Subscriber Changes Request","dims":{"grievance_category":"Not Processed/Delay in Processing Subscriber Changes Request","measure":"Category-wise Query/Grievance Reported"}},"other_grievances_579a43fa":{"name":"other_grievances_579a43fa","label":"Other Grievances","dimensions":["Other Grievances"],"unit":"count","color":"#2E4BD8","data":[null,null,2,10,17,9,6712,4665,3278,254,390,1370,1698,406,798,3492],"sourceCells":["B17","C17","D17","E17","F17","G17","H17","I17","J17","K17","L17","M17","N17","O17","P17","Q17"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Other Grievances","dims":{"grievance_category":"Other Grievances","measure":"Category-wise Query/Grievance Reported"}},"pran_card_related_9bb36c02":{"name":"pran_card_related_9bb36c02","label":"PRAN Card Related","dimensions":["PRAN Card Related"],"unit":"count","color":"#2E4BD8","data":[91,687,367,159,210,521,3429,17555,38303,29023,28382,29890,26301,32543,59158,121018],"sourceCells":["B18","C18","D18","E18","F18","G18","H18","I18","J18","K18","L18","M18","N18","O18","P18","Q18"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — PRAN Card Related","dims":{"grievance_category":"PRAN Card Related","measure":"Category-wise Query/Grievance Reported"}},"partial_withdrawal_not_initiated_not_authorised_amount_not_received_45ff2736":{"name":"partial_withdrawal_not_initiated_not_authorised_amount_not_received_45ff2736","label":"Partial withdrawal not initiated / not authorised / amount not received","dimensions":["Partial withdrawal not initiated / not authorised / amount not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,null,null,null,149,1708,2317,6442,5296,3513,8828],"sourceCells":["B19","C19","D19","E19","F19","G19","H19","I19","J19","K19","L19","M19","N19","O19","P19","Q19"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Partial withdrawal not initiated / not authorised / amount not received","dims":{"grievance_category":"Partial withdrawal not initiated / not authorised / amount not received","measure":"Category-wise Query/Grievance Reported"}},"pre_mature_withdrawal_not_initiated_not_authorised_amount_not_received_c7afe3ce":{"name":"pre_mature_withdrawal_not_initiated_not_authorised_amount_not_received_c7afe3ce","label":"Pre-mature withdrawal not initiated / not authorised / amount not received","dimensions":["Pre-mature withdrawal not initiated / not authorised / amount not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,null,null,null,48,487,653,1271,2065,2743,2315],"sourceCells":["B20","C20","D20","E20","F20","G20","H20","I20","J20","K20","L20","M20","N20","O20","P20","Q20"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Pre-mature withdrawal not initiated / not authorised / amount not received","dims":{"grievance_category":"Pre-mature withdrawal not initiated / not authorised / amount not received","measure":"Category-wise Query/Grievance Reported"}},"sot_related_e8e54fd6":{"name":"sot_related_e8e54fd6","label":"SOT Related","dimensions":["SOT Related"],"unit":"count","color":"#2E4BD8","data":[382,2047,2240,1067,1190,3661,3647,16497,26044,18854,14033,14926,14984,16018,16228,15102],"sourceCells":["B21","C21","D21","E21","F21","G21","H21","I21","J21","K21","L21","M21","N21","O21","P21","Q21"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — SOT Related","dims":{"grievance_category":"SOT Related","measure":"Category-wise Query/Grievance Reported"}},"service_not_received_38c55b32":{"name":"service_not_received_38c55b32","label":"Service not received","dimensions":["Service not received"],"unit":"count","color":"#2E4BD8","data":[null,null,null,null,null,null,2,185,70,null,null,null,null,null,null,null],"sourceCells":["B22","C22","D22","E22","F22","G22","H22","I22","J22","K22","L22","M22","N22","O22","P22","Q22"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Service not received","dims":{"grievance_category":"Service not received","measure":"Category-wise Query/Grievance Reported"}},"tier_ii_related_e4d903ac":{"name":"tier_ii_related_e4d903ac","label":"Tier II related","dimensions":["Tier II related"],"unit":"count","color":"#2E4BD8","data":[4,40,48,38,69,101,192,1399,3178,2781,3362,5871,5704,3943,4443,7719],"sourceCells":["B23","C23","D23","E23","F23","G23","H23","I23","J23","K23","L23","M23","N23","O23","P23","Q23"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Tier II related","dims":{"grievance_category":"Tier II related","measure":"Category-wise Query/Grievance Reported"}},"withdrawal_related_8094aa7e":{"name":"withdrawal_related_8094aa7e","label":"Withdrawal Related","dimensions":["Withdrawal Related"],"unit":"count","color":"#2E4BD8","data":[8,41,60,80,98,359,412,3194,8944,8330,6789,12956,22325,18501,22096,43592],"sourceCells":["B24","C24","D24","E24","F24","G24","H24","I24","J24","K24","L24","M24","N24","O24","P24","Q24"],"gaps":[],"fullSourceLabel":"Category-wise Query/Grievance Reported — Withdrawal Related","dims":{"grievance_category":"Withdrawal Related","measure":"Category-wise Query/Grievance Reported"}}},"_atlas":{"schemaVersion":1,"downloadKind":"ARCHIVAL_CANONICAL_BUNDLE","validationLabel":"ARCHIVAL / UNVALIDATED: record policies determine interpretation","warning":"Canonical fields are retained exactly. Unreviewed records and units remain unvalidated; use the record policies before interpreting any value. Reviewed source-column exports are separate.","qualityRegistryVersion":"55f9ca7dffa3120428bda16a","coverage":{"recordsTotal":22,"recordsExported":22,"recordsPending":0,"recordsSourceOnly":0},"sourceWorkbook":{"id":"A16","title":"Category-wise Query/Grievance Reported","sourceUrl":"https://www.pfrda.org.in/documents/33652/202494/A16_category_wise_query_grievance_received.xlsx?v=1.107","sha256":"2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8","bytes":6367,"archiveFile":"data/raw/pensions/source-documents/2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8.xlsx","href":"/data/pensions-source-2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8.xlsx","role":"source-statistical-table"},"sourceCoverage":"/data/pensions-source-coverage.json","policies":{"pensions-a16-literal-count-draft":{"id":"pensions-a16-literal-count-draft","status":"source-literal-count-reviewed","canInterpret":true,"canCompare":false,"reason":"Counts of queries or grievances received under each exact published category and financial-year column. Workbook columns run FY 2009-10 to 2024-25; catalogue period starts later and does not replace the workbook axis.","comparisonReason":"Only the exact single-series count is proposed for interpretation. Comparable populations, category exclusivity and association bases across records have not been independently established.","evidence":["docs/status/wave-2-pensions-preflight/literal-count-primary-attestation-draft.json","docs/status/wave-2-pensions-preflight/source-cell-independent-review.json","docs/status/wave-2-pensions-preflight/literal-count-root-review-receipt.json"],"review":{"sourceVersion":"raw-sha256:2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8;attestation-sha256:de56ca06662b3b553af21a167440cc7bbcbb1462995ba0e3a84be248dfa012ff;root-review-sha256:96206299d835b685b08cbad7af0fae951fda6ae9c7d42e5d03177e2c7cdb270c","reviewer":"ROOT coordinating chat; wave-2 coordinator independent primary-cell replay","rationale":"Counts of queries or grievances received under each exact published category and financial-year column. Workbook columns run FY 2009-10 to 2024-25; catalogue period starts later and does not replace the workbook axis. Single-series count and exact export only. No current state-profile claim or derived participation rate."},"binding":{"rawFile":"data/raw/pensions/source-documents/2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8.xlsx","rawSha256":"2d152a8a1462dcf6455a326536536a59976c5db77eea1fa0242deb3b8b2b25d8","records":{"account_unfreeze_related_651f2e94":"856721dde6de64d0bd6a9a4d4919dfd95abad1cf93e21fb46b63a74a0d295137","against_nps_trust_0304d4d7":"07b4f912266f435be96812a72a21303bc84182f6da5d8d56ea04096b9417f1ee","contribution_amount_not_reflected_in_account_408c98d6":"67ec4ca5ecdcf59c44411a64b67904723342935e1fffd88e2ed9d38fbe0a418c","death_withdrawal_not_initiated_not_authorised_amount_not_received_cb7f03c1":"98b96fb75ce39694c1fc9936148a280a63d9c8bf9a94ac857435a0554849f76e","delays_in_issuance_of_pran_cards_a492602c":"9bdd6c31f5c134434484221c5e42183d65a1f27ae293ccd3cf5925138190fefd","delays_in_uploading_of_contribution_amounts_0624f45c":"2b2f44ffc42e1bf8045454356d1b6a9116bdf04447a2dab33e9cc28728c449bc","email_sms_alerts_not_received_d08b0001":"57004fa11beee1b2d980d72c12f5776b280a1317fbbf539d23ed735df316b879","exit_not_initiated_not_authorised_amount_not_received_f3b63f0c":"ffe274b2338ffd5bf4dd03605f9d9013cb8b05d55471e1a0335256ad68c54d4e","general_query_enquiry_881a1156":"72a9336d2ab32003e2bad927f40b100d5bc95eaf2e696614b29217f7230d2aae","grievance_of_bank_against_pao_pop_sp_cra_0e441063":"911559e16aa622b2747e25fe372bcac6d3f96d90e71f4361254fc0228336a7d3","i_pin_t_pin_related_a6003a47":"e2a82acaccd37e67604f52b1e804681f2383635dc932f0263244fb732d086b05","incorrect_contribution_amount_reflected_979dae16":"6900b4cda25470450c02d118a9b059a2f779ae07d254e54e8aaa653396663156","incorrect_processing_of_subscriber_details_94c9afc2":"8e3d20d852aba8576d3df35f4bc2c907fdc5f97eb50aaebe2c64f7e654f2f459","not_processed_delay_in_processing_subscriber_changes_request_ca2ee676":"df5e084f1236744defcd8e93be3ffaf9d54da3046cbb2ff030f2d3e20c8739f0","other_grievances_579a43fa":"c55743d05dc4f72a47751a9a66d933218cfe680f1d1f8af3b736a96a1b1d4ac8","pran_card_related_9bb36c02":"f01c8aa097a271c79eb4ce0d5558899ff706a6d82fa7ecac3dd392c0b284e88a","partial_withdrawal_not_initiated_not_authorised_amount_not_received_45ff2736":"a83a6e7c58d806fce21b8dcafd780d3dfcc6ec737a823b971077460f93d318ea","pre_mature_withdrawal_not_initiated_not_authorised_amount_not_received_c7afe3ce":"6cb3d8ae9cf57c977d98fd740515398553b2fffe84929873e6b45e9fa39ac5d3","sot_related_e8e54fd6":"77aacfa51f8c6ac93195c82600e72f26f9378a66c9b842db5c34cabbb9201204","service_not_received_38c55b32":"5fe2ed6e8958a9d2e6889a0b78577c1d5a0384548fcb51b47df96251a20afbb1","tier_ii_related_e4d903ac":"18fc27c93bb1e388c4cc4c568807d81ee47a801df3045299699cad41a08d4ab2","withdrawal_related_8094aa7e":"09809b0108061e1fb04783f3271306ac36f2cabee7b2a439e3eb5fe1ec832583"}},"definition":"Counts of queries or grievances received under each exact published category and financial-year column.","referencePeriod":"Workbook columns run FY 2009-10 to 2024-25; catalogue period starts later and does not replace the workbook axis.","observationKind":"observed-activity"}},"records":{"account_unfreeze_related_651f2e94":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"against_nps_trust_0304d4d7":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"contribution_amount_not_reflected_in_account_408c98d6":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"death_withdrawal_not_initiated_not_authorised_amount_not_received_cb7f03c1":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"delays_in_issuance_of_pran_cards_a492602c":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"delays_in_uploading_of_contribution_amounts_0624f45c":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"email_sms_alerts_not_received_d08b0001":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"exit_not_initiated_not_authorised_amount_not_received_f3b63f0c":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"general_query_enquiry_881a1156":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"grievance_of_bank_against_pao_pop_sp_cra_0e441063":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"i_pin_t_pin_related_a6003a47":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"incorrect_contribution_amount_reflected_979dae16":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"incorrect_processing_of_subscriber_details_94c9afc2":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"not_processed_delay_in_processing_subscriber_changes_request_ca2ee676":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"other_grievances_579a43fa":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"pran_card_related_9bb36c02":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"partial_withdrawal_not_initiated_not_authorised_amount_not_received_45ff2736":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"pre_mature_withdrawal_not_initiated_not_authorised_amount_not_received_c7afe3ce":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"sot_related_e8e54fd6":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"service_not_received_38c55b32":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"tier_ii_related_e4d903ac":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"},"withdrawal_related_8094aa7e":{"policy":"pensions-a16-literal-count-draft","canInterpret":true,"canCompare":false,"canonicalUnitStatus":"source-reviewed"}}}}